Refund policy

SR Performance Eyewear Return & Exchange Policy

Returns

You may request a return of eligible items within 30 days of delivery. Items must be unused, in their original condition, free from damage beyond normal try-on, and include all original packaging, accessories, and inserts. Please provide your order number or proof of purchase.

Items that do not meet these conditions may be refused or receive a partial refund after inspection.

Exchanges

We offer free exchanges of eligible items within 30 days of delivery, subject to availability. You may request a different frame style or lens color. If the replacement costs more, you are responsible for the price difference. International shipping charges apply as described below.

Starting a Return or Exchange

Email contact@srperformanceeyewear.com with your order number and reason for the request before shipping anything back. Once approved, follow the return label or shipping instructions we provide.

Approved return address:
SR Performance Eyewear
P.O. Box 129
Williamson, GA 30292

Unsolicited returns will not be accepted under our voluntary 30-day policy.

Return and Exchange Shipping

U.S. customers receive a free prepaid return label for approved returns and exchanges. There is no label-cost deduction or restocking fee.

International customers pay return shipping and, for exchanges, shipping of the replacement item. Original shipping charges, duties, and taxes are non-refundable except where applicable law requires otherwise.

Sale and Final-Sale Items

Items marked Sale, Clearance, or Final Sale at the time of purchase are excluded from our voluntary 30-day return policy.

Using a promo code alone does not affect an otherwise eligible item’s return eligibility. These exclusions do not limit applicable consumer rights.

Damaged, Defective, or Incorrect Items

Inspect your order upon arrival and contact contact@srperformanceeyewear.com promptly if anything is damaged, defective, or incorrect so we can help resolve it.

Refunds

We will notify you after receiving and inspecting your return. Approved refunds are issued to the original payment method within 5–10 business days after receipt and inspection. Your bank may need additional time to post the refund. Contact us if more than 15 business days have passed since approval.

Warranty

Our manufacturer’s warranty covers defects in materials and workmanship. It does not cover damage caused by misuse, accidents, normal wear and tear, or unauthorized modifications.

Statutory Rights

Eligible purchases delivered to the European Union carry a 14-day withdrawal right after delivery without giving a reason. Contact us to exercise this right. This policy does not limit applicable statutory cancellation, refund, or faulty-goods rights.